​Privacy Policy
Divine Escentials is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
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What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including Cliniko booking system, by telephone, by email, via our website, our social medias and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
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Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
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Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
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Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
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Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Divine Escentials will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
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Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
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Policy Updates
This Policy may change from time to time and is available on our website.
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Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Divine Escentials
Suite 72C Level 1
23-27 MacMahon St
Hurstville NSW 2220
02 8201 3522
Welcome to
Divine Escentials
We are a women-focused clinic, well-established and experienced in offering a a variety of holistic care options for your health and well-being.
Services
Pregnancy Massage
Pregnancy massage can assist expecting mothers to alleviate aches and pains from the changes due to the pregnancy hormones. The use of pregnancy cushion can help to ease any lower back pain.
Lymphatic Massage
Lymphatic massage can assist the movement of excess fluid from the body, reducing any swelling and support detoxification process especially post surgery.
Remedial Massage
Remedial massage can assist you to relief any aches and pains from general daily stress and tension.
We cater to individual needs with specific techniques that has been proven to assist in recovery process from any injuries or just general relaxation and rejuvenation
Infrared Mat
With some great testimonials from our clients after our first month trial of the mat, we are offering complimentary mat session in addition to your regular treatment. Add on timing is available.
Benefits of QuantumBio Health Mat are:
promote blood circulation, oxygenates and regenerate blood cells, eliminates toxins, fat, chemicals, heavy metals, and acids from your body, kills pathogens, bacteria, viruses, fungi and parasites, rebuild injured tissues and regenerates cells, stimulates the production of white blood cells and killer T-cells to strengthen your immune system, strengthen cardiovascular system, stimulates enzyme activities and metabolism, breaks down cellulites, great for weight loss and detoxifications
Mei Tjen Auw
ATMS Member#52302
Remedial Massage Therapist
Mei inherited her massage skills and knowledge from her family. She started her passion as hairdressing assistant providing head and neck massage in various salons and holistic places around Sydney. Following her life path in healing, she has completed Diploma in Remedial Massage from TAFE, Aromatherapy, Cuppings, Five Elements Acupressure, Reiki and Crystal Therapy. Mei also provides pregnancy and lymphatic massage as her other specialties.
She has been working along Osteopaths, Naturopaths, Acupuncturists in her previous practising clinics at Nature’s Energy Newtown, Sage Beauty Bondi Beach and St George Health Kogarah.
Mei always aim at providing an intuitive and gentle therapeutic healing massage with combined techniques she has learnt over the years that will leave you feel balanced, relaxed and rejuvenated.
Contact Us
Address
Suite 72C, Level 1
23-27 MacMahon Street
Hurstville NSW 2220
Contact
02 8201 3522
Opening Hours
Mon-Sat
10:00 am – 5:00 pm
​Tues & Sun
By Appt Only
